We use Microsoft Office 365 and In-Form (Salesforce), which are multi-tenant cloud services, to manage our night shelter lists and record our guest personal data respectively. This means that internal documents and information generated by us are stored in cloud services hosted within the European Economic Area (EEA).

However, in some limited cases, we may use data processors that process and/or store data outside of the EEA – for example, payment processors such as Stripe or e-mailing companies like MailChimp.

In these cases, we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information, for example, by entering into a contract that includes prescribed clauses about the use of data and (if the company is based in the United States, checking that it is accredited under the EU-US Privacy Shield).

In regards to personal data that you submit for publication through our website, you acknowledge that it will be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.