Who we are Our people Staff ANDREW, caseworker Andrew joined Glass Door as a caseworker in November 2020. Living in the US city of Seattle, Washington, Andrew recalls feeling it was mere luck that separated his situation from that of the local rough sleeping population. Andrew worked at a homeless shelter in Seattle before moving to the UK and continuing as a caseworker, most recently at Ace of Clubs. In his role at Glass Door, Andrew helps guests address challenges that are preventing them from meeting their potential and assists them into safe and secure housing. When he isn’t busy helping others, Andrew enjoys reading non-fiction books and watching documentary films. He also has a passion for dissonant music.