Who we are Our people Staff LUCY, chief operating officer Lucy Abraham joined Glass Door Homeless Charity as Chief Operating Officer in September 2018. Before joining Glass Door, Lucy spent five years at the National Audit Office leading audit teams as a qualified Chartered Accountant, and volunteered serving breakfast at the Passage in her spare time. Previously, Lucy worked at a variety of charities in fundraising and operations, including the Lord Mayor’s Appeal and Chance to Shine. She holds a first class degree in Politics and Philosophy from the University of York and has been a keen cricket player for nearly 20 years. She opens the batting for her local team, though these days she prefers the social matches. Read Lucy's blog about her first three months in office.