Our plans to meet growth in demand

Chief Operating Officer Lucy spells out the charity's ambitious plans to address the increasing need for our services. Read more

Twenty years of shelter

Chair Rev Brian Leathard reflects on what we have learnt, what has changed, and what remains the same. Read more

Reflections from the frontline

New Chief Operating Officer Lucy Abraham welcomes the challenge of being in the nation's hot spot for homelessness. Read more

Looking ahead

At the end of the fiscal year and after five months in post, Interim COO Ralph Griffin looks to the year ahead and beyond. Read more

Home Office policy deemed unlawful

Caseworker Anna Yassin reports on a "significant victory for our guests": the overturn of a Home Office policy that had resulted in European nationals being detained and deported for sleeping rough. Read more

Frontline blog: A caseworker's perspective

Caseworker Sarah Scully reflects on the challenges and rewards of her work. Read more

What does success mean in field full of tragedy?

Communications manager Melissa Kerschen recounts how data helped put individual tragedy into perspective. Read more

Charity has record results

Steven Platts reflects on a record-breaking year and the challenges ahead. Read more

Myths around homelessness don't hold up

Sharing a meal together, as volunteers and homeless guests do in our shelters, helps break down misconception, writes comms manager Melissa. Read more