Who we are Our people Staff RACHEL, shelter manager Rachel joined Glass Door as an overnight project worker in 2016 and now manages our shelters in Wandsworth. During her time with the charity, Rachel has learned to drive the Glass Door van and almost single-handedly managed some serious health crises. One of her favourite parts of the job is visiting the stunning churches that participate each season and getting to know their inspiring volunteer teams. When she isn’t managing all that goes in the shelter, Rachel works with young people on leadership and empowerment projects in South London. She is also a dab hand at pottery, making pots, mugs and miniatures.