Play a crucial role in helping people access shelter. In winter, we are inundated with calls from individuals looking for a space in our emergency shelter. We need personable, kind volunteers who can answer questions on the phone and make sure details are recorded on the shelter waiting list. Be at the heart of the Glass Door office, in a varied role where you can get stuck in to all aspects of the charity.

  • Hours: 9am- 1pm or 1pm-5pm Monday-Friday (minimum of four hours a week required)
  • Location: Chelsea Methodist Church, 155a Kings Road, London SW3 5TX
  • Commitment: Training provided. We are looking for candidates who would be able to join us for at least 4 hours a week for two months.

As the first point of contact for guests, it's important to be friendly and personable. Training and support will be provided, but these roles require self-starters who are confident and enthusiastic. Please see the full job description here: Shelter_Hotline_and_Office_Volunteer_role_description.pdf

To apply

Please send your CV to [email protected]

If you have any questions please get in touch with us at [email protected]