Need Help - man gets advice

Homeless or Need Help?

what Glass Door offers | where to find casework support | other local daytime support | other organisations that can help | what to do if you see someone sleeping rough

If you or someone you know is facing homelessness, Glass Door provides the following support:

  • At a drop-in centre associated with Glass Door listed below, guests can make an appointment to speak with a caseworker who can provide advice and practical assistance to help find solutions. At the drop-ins, guests can also eat lunch, find clothes, take showers and have laundry washed. At the Chelsea centre, a doctor is on hand Tuesday afternoons to provide medical advice. Volunteers sometimes offer hair cuts. Space is limited, so early arrival is recommended.
  • Our night shelters operate only during the winter months. The 2016-2017 season ran between 7 November 2016 and 9 April 2017.  The shelters will open again 6 November 2017. We have an open-door policy, meaning anyone can access the shelters and no referral from another organisation in needed. But please note we are oversubscribed. Potential guests usually have to join a waiting list and be persistent before a place opens up. See Accessing the Night Shelters for details on how to register during the winter. 

Local drop-in centres with Glass Door casework support:


  • Chelsea Methodist Church Drop-In is open to all (space provided) Monday, Tuesday & Thursday between 9am-2pm. A women-only drop runs Wednesday 3-5pm. 155a Kings Road, London, SW3 5TX. Here you can get advice from Glass Door caseworkers and find hot food and drinks, clothing bank, showers and laundry facilities.
  • Our friends at St Augustine's, Queen's Gate (SW7 5LP) run a drop-in when CMC is not open: Wednesday & Friday 9am-2pm, and Saturday 4pm-7pm. Glass Door caseworkers are here to help on Wednesdays and Fridays.
  • Ace of Clubs have a drop-in Monday to Friday 12pm - 3pm at St Alphonsus Rd, London SW4 7AS. Here you can eat lunch, take a shower, have laundry washed and speak to a Glass Door caseworker
  • Glass Door/Fulham Broadway Methodist Church Drop-In is currently closed for repairs.

Other local drop-ins: (please confirm times before arriving, information can quickly become out of date) 

  • St Andrew’s Church, Fulham Fields run a homeless project drop-in on Saturdays, 8:30am-12:30pm. Greyhound Road,W14 9SA.
  • Harvest of Grace Trinity Centre in Wandsworth run a Saturday drop-in with free breakfast and lunch from 10am - 2:30pm. Located at the John Morris House community centre: 164 St John's Hill, SW11 1SW. 
  • Hope of NINE run a free community kitchen on Sundays at 12:30pm. Located at the Chelsea Theatre, 7 World's End Place, King's Road, London SW10 0DR. 
  • Spires run a drop-in year-round Monday - Friday. 8 Tooting Bec Gardens, London SW16 1RB.
  • St Cuthbert's Day Centre open Monday - Friday 10:30am - 3:30pm. The Philbeach Hall, 51 Philbeach Gardens, Earl's Court, London SW5 9EB. 
  • Barons Court Project Drop-In Monday, Tuesday & Wednesday 2pm - 5pm.  69 Talgarth Road, London W14 9DD.
  • The Passage Day Centre open Monday - Friday, 7:30am-10:00am, 12 noon - 1:30pm for lunch. Sat, Sun 9am - 12 noon. St Vincents, Carlisle Place, SW1P 1NL. 
  • The Upper Room provides evening meals, Monday - Friday, 5:30pm - 6:45pm. St Saviour's Church, Wendell Park, Cobbled Road W12 9LN. 
Other organisations that can help: 

For more information about services available in London and throughout the UK, HomelessLink offers up-to-date searchable information. Look for copies of the Pavement magazine, which is a printed resource intended for men and women experiencing homelessness and provides lists of organisations that can help. Their website also offers links to local and national services. 

If you see someone sleeping on the street:

Members of the public who are concerned about someone on the streets and would like to help them access services can contact StreetLink by calling 0300 500 0914 or visiting government-funded service offers the public a means to act when they see someone sleeping rough and is the first step someone can take to ensure rough sleepers are connected to the local services and support available to them.