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  • Get advice and support with homelessness

    Get advice and support with homelessness

    If you or someone you know is experiencing or facing homelessness, visit one of our partner day centres to speak with a Caseworker, and to access food, laundry services and more. Read more

  • Emergency Winter Night Shelters

    Emergency Winter Night Shelters

    We run three emergency night shelter circuits during winter, serving approximately 105 guests each night in West and South West London. Read more

  • Frequently asked questions for guests

    Frequently asked questions for guests

    Frequently asked questions about Glass Door's services, and what guests can expect from us. Read more

  • Get advice and support with homelessness
  • Emergency Winter Night Shelters
  • Frequently asked questions for guests
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  1. Get Help

Get Help

If you or someone you know is facing or experiencing homelessness, get in touch with us to access our London- based services, which include tailored advice and support from our caseworkers and our emergency winter night shelters.

Tailored advice and support 

Our expert caseworkers are available year-round to offer advice, advocacy and practical assistance to anyone who is struggling with homelessness or is vulnerably housed. Caseworkers can help with things like finding housing, accessing benefits, immigration issues, and more.  

You can make an appointment to speak with a caseworker at one of our partner day centres, where other services like free meals, showers and laundry are available.  

Emergency winter night shelters 

Our Winter Night Shelters are now closed until late 2026. We run three emergency night shelter circuits in Kensington & Chelsea, Hammersmith & Fulham and Wandsworth, seven days a week. At our shelters, you can get a warm meal, a safe place to sleep and access to our Casework Service.

Get advice and support with homelessness

Get advice and support with homelessness

If you or someone you know is experiencing or facing homelessness, visit one of our partner day centres to speak with a Caseworker, and to access food, laundry services and more. Read more

Published: 10th May, 2022

Updated: 26th June, 2026

Author: Melissa Kerschen

Emergency Winter Night Shelters

Emergency Winter Night Shelters

We run three emergency night shelter circuits during winter, serving approximately 105 guests each night in West and South West London. Read more

Published: 1st December, 2016

Updated: 2nd April, 2026

Author: Maud Gozlan

Frequently asked questions for guests

Frequently asked questions for guests

Frequently asked questions about Glass Door's services, and what guests can expect from us. Read more

Published: 18th June, 2015

Updated: 30th March, 2026

Author: Faye Guy

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Latest

  • Marketing Officer

    Marketing Officer

    This is an exciting role within the Communications Team at Glass Door Homeless Charity. The Marketing Officer will lead on the creation and delivery of multi‑channel marketing campaigns that drive engagement, help generate vital income and maximise impact across our Communication and Fundraising activities.

  • London rough sleeping in near record levels

    London rough sleeping in near record levels

    Between April 2025 and March 2026, outreach teams in London recorded 12,938 people sleeping rough.

  • remove donation

  • A collection of guest stories: Migrant homelessness

    A collection of guest stories: Migrant homelessness

    We're spotlighting the experiences of three guests who are also migrants, Asma, Ravi and Ikenna.

Most read

  • Get advice and support with homelessness

    Get advice and support with homelessness

    If you or someone you know is experiencing or facing homelessness, visit one of our partner day centres to speak with a Caseworker, and to access food, laundry services and more.

  • Emergency Winter Night Shelters

    Emergency Winter Night Shelters

    We run three emergency night shelter circuits during winter, serving approximately 105 guests each night in West and South West London.

  • What we do

    What we do

    Guests find shelter in winter and year-round support to move beyond homelessness.

  • Homelessness in London

    Homelessness in London

    Find out more about homelessness in London.

  • Things we need

    Things we need

    We need different items throughout the year. Find out what items we particularly need right now.

  • Support people experiencing homelessness

    Support people experiencing homelessness

    Join us in working towards a future where no one has to sleep on the streets of London. Your donation can make a real difference in the lives of those experiencing homelessness.

  • Contact us

    Contact us

    Get in touch with the Glass Door team

  • How to make a StreetLink referral

    How to make a StreetLink referral

    Find out to make a Street Link referral for someone sleeping rough to help them get support from local services.

  • Meet our team

    Meet our team

    Meet Glass Door's staff team

  • Volunteer Handbook & Registration

    Read our Volunteer Handbook and register as a Glass Door volunteer

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Glass Door Homeless Charity,

Argon House, Argon Mews
London, SW6 1BJ

Limited Company No. 3950659
Registered Charity No. 1083203
(England and Wales)

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