If you or someone you know is facing homelessness, here's an overview of services and how to access them.
Adam had been homeless for almost a decade before connecting with caseworker Peter at Glass Door's community dinner service.
Shortly after finishing her degree, 23-year-old Ella suffered a family breakdown. At Glass Door, "everything felt secure. I was finally safe."
Ex-army Captain Freddie slept on buses or in doorways for six months after losing his job in the pandemic and his wife to cancer.