Glass Door partners with churches to give shelter and support, because no one should have to sleep on the streets of London.

Our guests' stories title

Our Guests' Stories

How Glass Door can help

If you or someone you know is facing homelessness, here's an overview of services and how to access them.



Ella's story

Shortly after finishing her degree, 23-year-old Ella suffered a family breakdown. At Glass Door, "everything felt secure. I was finally safe."


Author: Mikaela Algranati

Freddie's story

Ex-army Captain Freddie slept on buses or in doorways for six months after losing his job in the pandemic and his wife to cancer.


Author: Caroline Hillam

Louisa's story

Louisa turned to Glass Door when she lost her job due to the pandemic. Her caseworker realised she also needed help leaving an abusive relationship.


Author: Mikaela Algranati

Our impact

  • 829
    individuals stayed in our shelters in 2019-2020. 
  • 243
    guests moved off the streets and into housing.
  • 77
    percent feel more optimistic about the future. 

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