Get Help Get advice and support with homelessness How we can help Caseworkers are on hand throughout the year to offer advice, advocacy and practical assistance. Our casework and advice service is open to all; you do not need to have a local connection to speak to one of the team. At Glass Door's partner day centres, guests can make an appointment to speak with a caseworker who can provide advice and practical assistance to help find solutions. Caseworkers can help with: Finding accommodation and maintaining tenancies Replacing lost or stolen ID Opening bank accounts Accessing health services (registering with a GP, dental services. hospital appointments, drug and alcohol services, etc.) Accessing storage for possessions Applying for benefits Applying to the EU Settlement Scheme Referring to external partners for immigration advice Attending appointments with guests, going to banks, job centres – advocating for them and empowering them. At some of the day centres, guests can also eat meals, find clothes, take showers and have laundry washed. Find your nearest day centre below. Our services are based in West and South West London. While you don’t have to prove a local connection to access our services, they might not be right for everyone. If in doubt, please visit one of our drop-ins at one of our partner day centres, or see 'Other organisations that can help' below if you are based outside of London. Find daytime support in London Find advice and support from a Glass Door caseworker at the following locations: CHELSEA: King's Road Community Drop-In Chelsea Methodist Church, 155a Kings Road, SW3 5TX Glass Door Casework support is available on Mondays and Tuesdays from 9am - 12pm. Lunch: available to eat in or takeaway 12:30 - 13:15pm on Mondays and Tuesdays. Clothing also available. SOUTH KENSINGTON: HTB Day Shelter HTB Queen’s Gate, 117 Queen's Gate, SW7 5LP. Glass Door Casework support is available Wednesday & Thursday 10am - 12:30pm. Sewing and mending station, shower, clothing donations and pastoral support. Full English Breakfast: Wednesday & Thursday, 10am - 12:30pm 2 course dinner service: Wednesday, 6.30 - 7.30pm EARL'S COURT: Refettorio Felix at St Cuthbert's 51 Philbeach Gardens, Kensington, London SW5 9EB Open Monday - Friday 12 - 2pm. Glass Door Casework support is available Tuesday, Wednesday, Thursday & Friday: 12 - 2:30pm. Lunch is only available to eat-in. CLAPHAM Common: Ace of Clubs St Alphonsus Road, Clapham Common, London SW4 7AS Glass Door Casework support is available Monday - Thursday, 12 - 2:30pm. Lunch is available to eat-in or takeaway. Food stall on Tuesday and Thursday. Nurse on Monday & Thursday. Dentist on Wednesday. Showers on Monday, Wednesday and Friday - please note you need to book in advance for morning slots. Clothes washing Supplies including clothing, shoes and toiletries also available. HAMMERSMITH: The Upper Room Saint Saviour Wendell Park, Cobbold Road, W12 9LN Glass Door Casework support is available Mondays & Thursdays, 12 - 3pm. Meals served every day 4 - 6pm as eat-in or takeaway. Other services include the Upper Room’s employment support and driving programmes. Supplies including clothing and toiletries available. RICHMOND: The Vineyard Community Centre The Vineyard, Richmond TW10 6AQ Glass Door Casework support is available Monday, Wednesday & Thursday, 9 - 11am Showers available during Crisis Drop-in service, Monday-Friday, 9 - 11am Foodbank available Monday & Thursday, 1 - 3pm Nursing service available during Crisis Drop-in service, Monday & Thursday, 9 - 11am. Other organisations that can help Contact the housing department of your local authority – usually the place you’ve most recently lived – to fill in a homeless application. You can use the Gov.uk website to find your local council. Contact Streetlink, a service that aims to ensure people sleeping rough are connected to the local services and support available to them. Call Shelter's helpline for over-the-phone advice. If you are between 16-25, contact Centrepoint Helpline on 0808 800 0661 (Monday - Friday, 9am - 5pm, calls are free). Find guidance on where to get help using Homeless Link's "Homeless England" database. Glass Door is committed to safeguarding data. If you are a guest of our services you can find out how Glass Door uses your personal information here. Glass Door holds the Advice Quality Standard, the quality mark for organisations that provide advice to the public on social welfare issues and is accredited by the Advice Services Alliance. Those that turn to us can be assured that we have met specific criteria that demonstrate a commitment to quality. Manage Cookie Preferences
