Glass Door shelters and support services are open to all, providing a safe place to sleep, advice and guidance for those with nowhere else to turn. Thanks to our partnerships with churches, volunteers and supporters, we can help get people off the streets and give individuals the support they need to rebuild their lives. Our night shelters save lives, and our caseworkers change lives.

The numbers 

  • In the winter of 2017/2018, we expect about 100 individuals will sleep in one of three church-based Glass Door shelters every night. A total of 420 individuals stayed with us in 2016/2017 for as long as they needed it.
  • A team of caseworkers work year-round to help get people back into independence. 160 of our guests moved into housing in 2016-2017.
  • 74% of guests that we helped get into housing between 1 October 2015 and 30 September 2016 were still in housing a year later. 
  • Staff and volunteers welcome guests and eat meals together in our church shelters, helping to give a renewed sense of dignity. 73% percent of guests report a renewed sense of optimism. Said a guest last winter:

Without these services I would have lost the most important thing. They have given me hope.

More information

Find more information in our end of year 2016-2017 report.

Download our 2015-2016 annual report.

Download our last print newsletter.

Play a part in what we achieve by donatingfundraising /volunteering