updated 14 September 2018

Glass Door shelters and support services are open to all, providing a safe place to sleep, advice and daytime services for those with nowhere else to turn. Thanks to our partnerships with churches and drop-in centres in West and Southwest London, we provide shelter and the support needed to end someone's chapter of homelessness. Our night shelters save lives, and our caseworkers change lives.

The numbers 

  • In the winter of 2017/2018, a total of 643 individuals (age range 18 to 83) found shelter across 29 church shelters in the Glass Door Network. The total number of individuals accessing a Glass Door shelter increased by 50% compared to last year, due to the expansion into Richmond, increase in shelter spaces in Wandsworth, and the bout of below-freezing weather experienced this past winter. 
  • In partnership with four drop-in centres, a team of caseworkers work year-round to help get people back into independence. Between June 2017 and April 2018, 80 guests found work and 188 of our guests moved into housing.
  • Over 1,350 volunteers served over 22,165 dinners. 
  • Of the 85 that we helped into housing in 2015-2016, 70% were still in housing a year later. This statistic is getting even better as we are now supporting guests after they've been housed
  • Staff and volunteers welcome guests and eat meals together in our church shelters, helping to give a renewed sense of dignity. On average 71% percent of guests "strongly agree" or "agree" to feeling more optimistic about the future since staying in the Glass Door shelters (according to data from our anonymous survey 2015 - 2018). Said a guest in his forties this winter:

Above all, I feel more confident and positive.

More information

Download our 2018 Newsletter, printed September 2018.

Find more information about our statistics in our online end of year 2017-2018 report.

Download our 2016-2017 annual report.

Read our blog on measuring outcomes.

Play a part in what we achieve by donatingfundraising /volunteering