Who we are Reports and accounts Reports Latest Annual Review The charity’s 2020-2021 annual report tells the story of how staff, partners and volunteers shifted ways of working to allow people experiencing homelessness to continue to find a safe place to stay, to enjoy hot meals and to access advice to move off the streets. Trustees' Annual Report and Financial Statements 2019/2020 Report: view and download here. 2018/2019 Report: view and download here. 2017/2018 Report: view and download here. 2016/2017 Report: view and download here. 2015/2016 Report: view and download here. 2014/2015 Report: view and download here. 2013/2014 Report: view and download here. The 20-year Review Click on the image above to see the document in full screen or download the pdf. This publication takes stock of Glass Door's work providing shelter and support in the community since 1999, when the first shelter network opened. Highlights include statistics on the number of individuals supported: about 5,000 guests have found a safe place to sleep in the shelter network more than 1,000 have been helped to find more permanent accommodation almost 700 have been supported to find work