Reports

Annual Report and Accounts

Please download past annual reports below:

2018/2019 Report: view and download here.
2017/2018 Report: view and download here.
2016/2017 Report: view and download here.
2015/2016 Report: view and download here.
2014/2015 Report: view and download here.
2013/2014 Report: view and download here.
2012/2013 Report: view and download here.

The 20-year Review

Click on the image above to see the document in full screen or download the pdf.

This publication takes stock of Glass Door's work providing shelter and support in the community since 1999, when the first shelter network opened.

Highlights include statistics on the number of individuals supported:

about 5,000 guests have found a safe place to sleep in the shelter network
more than 1,000 have been helped to find more permanent accommodation
almost 700 have been supported to find work

Latest

Housing Quality Network are fundraising to give others shelter and support

We are raising money to save and change the lives of people experiencing homelessness, because nobody should have to sleep on the streets, especially in this time of crisis.
COVID-19 Emergency Appeal

During this global public health pandemic, staying home is the best course of action. But what if you don't have a home? Support the appeal to give others a route off the streets.
Services in the time of coronavirus

17 March: What we are doing to protect guests, staff and volunteers from coronavirus, by Megan, the service development manager.
Coronavirus coverage

Updated 23 March 2020: The Independent, The Guardian, Metro, Sky News and others cover Glass Door’s warning about the impact of COVID-19 for those who are homeless.

About us

Guests find shelter in winter and year-round support to move beyond homelessness.
Things we need

Our partners are often in need of clothes, toiletries, towels and other items, which are redistributed to men and women in need.
Daytime support

Updated 25 March 2020: Due to the current pandemic, the majority of our partner drop-in centres are now closed.
Volunteer at a night shelter

NEW and urgent: We are currently recruiting volunteers from now to 1 April 2020.
Find Help

If you or someone you know is facing homelessness, here's how to access help.
Richmond shelters open

First shelters in Richmond launched.
Our partner venues

Venues, mainly churches of a different denominations, partner with Glass Door to host night shelters and and our day-time support services.
If we can't offer a space in the shelters today

Places in our emergency night shelter are limited. What do you do while waiting for a place to open up?
The problem

Central London has some of the biggest statistical differences between the richest and poorest residents. Unfortunately, demand for our services shows no signs of abating.
Sleep Out 2017 biggest yet

We did it! Thanks to everyone involved, more people will find shelter this winter.

COVID-19 Emergency Appeal

During this global public health pandemic, staying home is the best course of action. But what if you don't have a home? Support the appeal to give others a route off the streets. Read more

Donate