Latest Annual Review 

In the past 12 months Glass Door has seen an unprecedented rise in the cost of living, rents in London going through the roof and the number of those recorded as being homeless continue to grow.  

The demand for our help has not diminished and our casework service is busier than ever – in 2022/23, our casework team met with 1,678 individuals, an increase of 17% compared to the previous year. 

We also welcomed the reopening of our emergency winter shelters and the support of our volunteers across our partner shelter venues in Southwest & West London.  

This Annual Review gives you insight into the hard work and dedication of our Glass Door teams, volunteers & partner day centres – all of which could not be done without the continued support of our funders, fundraisers & supporters.  

Read our 2022-2023 Annual Review below:

Click to download

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Trustees' Annual Report and Financial Statements

• 2022/2023 Report: view and download here.
• 2021/2022 Report: view and download here.
• 2020/2021 Report: view and download here.
• 2019/2020 Report: view and download here. 
• 2018/2019 Report: view and download here.
• 2017/2018 Report: view and download here.
• 2016/2017 Report: view and download here.
• 2015/2016 Report: view and download here.
• 2014/2015 Report: view and download here.
• 2013/2014 Report: view and download here.

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The 20-year Review

Click on the image above to see the document in full screen or download the pdf. 

This publication takes stock of Glass Door's work providing shelter and support in the community since 1999, when the first shelter network opened. 

Highlights include statistics on the number of individuals supported: 

• about 5,000 guests have found a safe place to sleep in the shelter network 
• more than 1,000 have been helped to find more permanent accommodation 
• almost 700 have been supported to find work