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  1. FAQs

Our people

Staff

Teams of capable and committed volunteers make much of our work possible. A core team of staff members are involved in casework, development and the operational side of the charity. In winter, Glass Door hires additional staff to ensure the shelters are run safely and efficiently.

NEIL, joint head of casework

The people we support and their situations are so varied, interesting and stimulating that you cannot get bored. That probably explains why I’ve been at Glass Door for over twelve years.

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After graduating in 2000 with a degree in classics from Oxford, Neil Parkinson began volunteering at a homeless day centre while studying towards a master’s degree in social work. Jobs at The Connection at St Martin’s and St Mungo’s followed before Neil headed to Australia, where he conducted homeless outreach on the streets of Sydney. Neil returned to the UK in 2007 just as the charity was expanding their services beyond emergency shelter, when he joined to become our first full-time caseworker. Read his profile.

Published: 25th September, 2017

Updated: 21st April, 2021

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  • Get advice and support with homelessness

    Get advice and support with homelessness

    If you or someone you know is experiencing or facing homelessness, visit one of our partner day centres to speak with a Caseworker, and to access food, laundry services and more.

  • Emergency Winter Night Shelters

    Emergency Winter Night Shelters

    We run three emergency night shelter circuits during winter, serving approximately 105 guests each night in West and South West London.

  • What we do

    What we do

    Guests find shelter in winter and year-round support to move beyond homelessness.

  • Homelessness in London

    Homelessness in London

    Find out more about homelessness in London.

  • Things we need

    Things we need

    We need different items throughout the year. Find out what items we particularly need right now.

  • Support people experiencing homelessness

    Support people experiencing homelessness

    Join us in working towards a future where no one has to sleep on the streets of London. Your donation can make a real difference in the lives of those experiencing homelessness.

  • Contact us

    Contact us

    Get in touch with the Glass Door team

  • How to make a StreetLink referral

    How to make a StreetLink referral

    Find out to make a Street Link referral for someone sleeping rough to help them get support from local services.

  • Meet our team

    Meet our team

    Meet Glass Door's staff team

  • Volunteer Handbook & Registration

    Read our Volunteer Handbook and register as a Glass Door volunteer

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Glass Door Homeless Charity,

Argon House, Argon Mews
London, SW6 1BJ

Limited Company No. 3950659
Registered Charity No. 1083203
(England and Wales)

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