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The first time I met my Caseworker, Haley, I could just tell from the way that she was speaking and the feeling I got from her that she was the one that was going to help me.

– Samir, Glass Door guest 

Help a guest like Samir find a home 

Our night shelters are simply the start of each guest’s journey out of homelessness – everyone’s journey is different. 

For one guest, it might be that referral to a specialist mental health professional that provides stability and support.  

Or it might be that 60+ Oyster card that helps them attend GP appointments and house viewings that form critical milestones in their journey out of homelessness. 

For another guest, it might be that crucial “move-on” package of personalised support sessions and a deposit top-up that means they can finally afford to move into accommodation of their own. 

These are just a few examples of support and advocacy that Caseworkers provide, and there's no doubt that accessing Casework support can change lives. 

Will you help a guest on their journey out of homelessness? 

• £35 could provide three personalised advice sessions with a caseworker, giving someone the support they need to move beyond homelessness.  

• £60 could provide language interpretation for 3 guests to be able to access casework support.  

• £115 could provide ten new guests with an initial advice session from our caseworkers at one of our partner daytime centres.  

• £242 could fund a "move-on" package with personalised support sessions and a deposit top-up to help someone move into stable accommodation.  

Glass Door is like the light at the end of a tunnel. I found someone that would push me into the light, because before it was very dark. My life starts now.

– Samir, Glass Door guest

Every step that our guests and Caseworkers take together finds them closer to a future away from homelessness.