Who we are

We’re Glass Door Homeless Charity, London's largest open-access network of emergency winter shelters and support services for men and women affected by homelessness. Our vision is a world where no one has to sleep on the streets of London, and we’re working every day to achieve this. By partnering with churches to provide shelter, offering casework to create routes out of homelessness and supporting men and women once they are in housing, we are committed to supporting people get - and stay - off the street.

We believe everyone has inherent dignity and we welcome those who turn to us as our guests.

We are open to all, space permitting. We do not require our guests to fill in long, complicated forms or prove they have a local connection to gain access to our services.

What we do

Shelter

As London’s largest emergency winter night shelter, Glass Door provides a safe, warm place to sleep for about 130 men and women every night in winter -- from November to early April. We are able to do this thanks to partnerships with churches across West and South West London. Guests of our emergency shelters also receive a hot supper and breakfast in the morning, cooked and served by volunteers. These free services are a life-line to those who would otherwise be sleeping on the street. Find out more about accessing our shelters.

Advice and Support

Our dedicated caseworkers offer year-round advice, advocacy and practical support to help find solutions and get people back on their feet. Find out more.

Other Daytime Services

Thanks to our partnerships with Chelsea Methodist Church, Ace of Clubs, HTB Shelter and the Vineyard Community Centre, guests of these drop-in centres can find daytime services such as lunch, laundry, showers, and advice via a Glass Door caseworker. Find out more.

Glass Door not only saves lives by providing refuge from the cold, we also help our guests build more stable futures.

What others have said:

The difference for me about this charity is the fact their doors are open to anyone, regardless of where they’re from or why they’re there. It’s a fabulous example of a community joining together and supporting those in a vulnerable chapter of their lives, giving them a route out of homelessness.

  • Hugh Pym, BBC Broadcaster and Glass Door Volunteer


I was able to experience first-hand the excellent work of Glass Door when I visited the winter night shelter at Holy Trinity Catholic Church in Brook Green. An army of parish volunteers cooked and served a wonderful meal and then prepared the church hall for the guests who were sleeping there for the night. There was a great atmosphere of friendship and welcome. The guests were especially patient as I tried to serve up the desserts with mixed success. Most of all there was a tangible sense of our shared humanity and a desire to be there with each other and for each other.

  • Rt Rev John Wilson, Auxiliary Bishop of Westminster