Who we are About us About Glass Door About us Page Directory: Who we are | What we do | The film | What others have said | Awards Who we are Based in London, Glass Door coordinates The UK's largest network of open-access services for people affected by homelessness. Year-round, people find advice and support to end their homelessness through trained caseworkers based at partnering drop-in centres. During the hard months of winter, Glass Door also provides emergency winter accommodation. This winter, we will operate circuits of night shelters in three London boroughs from 6th November 2023: in Kensington & Chelsea, Hammersmith & Fulham, and Wandsworth. These shelters will run for at least 16 weeks - through the end of March 2024, offering a safe place to sleep and a nutritious hot evening meal and breakfast for up to 105 guests each night, to support people out of homelessness. Our vision is a world where no one has to sleep on the streets of London, and we’re working every day to achieve this. By partnering with churches and community centres to provide shelter and support, Glass Door is committed to supporting people get—and stay—off the street. We believe everyone has inherent dignity and we welcome those who turn to us as our guests. We are open to all, space permitting. We do not require our guests to fill in long, complicated forms or prove they have a local connection to gain access to our services. As an independent charity that receives no funding that impedes our open access policy, it is thanks to the support of individuals, partners, churches, community groups, businesses and trusts and foundations that we can continue to provide shelter and support to those who need it most. What we do Advice and Support Year-round, anyone in need can speak with dedicated caseworkers who offer advice, advocacy and practical support. Find out more. Guests can access the advice and support service either in the shelters or during the daytime. The daytime advice service is made possible thanks to partnerships with drop-in centres, including Chelsea Methodist Church, Ace of Clubs, HTB Day Shelter, the Vineyard Community Centre, St Cuthbert's Centre and the Yard in Putney. Guests of these drop-in centres can also find other services provided by the drop-ins, such as lunch, laundry and showers. Find out more. Shelter This winter, Glass Door will operate circuits of night shelters in three London boroughs from 6th November 2023: in Kensington & Chelsea, Hammersmith & Fulham, and Wandsworth. These shelters will run for at least 16 weeks until end of March 2024, offering a safe place to sleep and a nutritious hot evening meal and breakfast for up to 105 guests each night, during the hard, cold months of winter to support people out of homelessness. Glass Door caseworkers will work on-site with our shelter guests, supporting them to build their own pathway out of homelessness. Our emergency winter shelters are now open. Register for our night shelters here The film What others have said: Homeless people have stories to share and value to give society. Glass Door helps them create a life, not just an existence. - Colin Firth photo credit: Gage Skidmore The difference for me about this charity is the fact their doors are open to anyone, regardless of where they’re from or why they’re there. It’s a fabulous example of a community joining together and supporting those in a vulnerable chapter of their lives, giving them a route out of homelessness. - Hugh Pym, BBC Broadcaster and Glass Door Volunteer I was able to experience first-hand the excellent work of Glass Door.... There was a great atmosphere of friendship and welcome. Most of all there was a tangible sense of our shared humanity and a desire to be there with each other and for each other. - Bishop John Wilson, Archbishop of Southwark Awards We are proud to have received several awards, including the RBKC Mayor's awards 2022 (winner of the Local Community Organisation category), the Charity Times Awards 2020 (PR Team of the Year Award Winner and shortlisted for Charity of the Year and Rising Leader of the Year for CEO Lucy Abraham), the Christian Funders Forum (Best Housing Project Silver Winner 2018), Directory of Social Change (winner of the 2018 Impact award), The Chelsea Awards (winner of the 2019 community collaboration award), Charity Today (Highly Commended for 2019 Community Impact) and Homeless Link Excellence Awards 2019 (highly commended for excellence in collaboration & partnership working) and 2020 (Highly Commended, "Jacqui McCluskey communicating for change award"). Find our top ways to make a difference / volunteer / donate Manage Cookie Preferences
