What we do

Glass Door partners with churches to provide shelter and support to people experiencing homelessness. Our services are open to all.

Shelter

As London’s largest emergency winter night shelter, Glass Door provides a safe, warm place to sleep for about 120 men and women every night in winter -- from November to early April. We are able to do this thanks to partnerships with churches across the boroughs of Hammersmith & Fulham, Kensington & Chelsea, Wandsworth and Richmond. Guests of our emergency shelters also receive a hot supper and breakfast in the morning, cooked and served by volunteers. These free services are a life-line to those who would otherwise be sleeping on the street.

Advice and Support

Our dedicated caseworkers offer year-round advice, advocacy and practical support to help find solutions and get people back on their feet.

Other Daytime Services

Thanks to our partnerships with Chelsea Methodist Church, Ace of Clubs and the Vineyard Community Centre, guests of these drop-in centres can have lunch, do laundry, take a shower, and speak to a Glass Door caseworker.

Glass Door not only saves lives by providing refuge from the cold, we also help our guests build more stable futures.

What others have said:

The difference for me about this charity is the fact their doors are open to anyone, regardless of where they’re from or why they’re there. It’s a fabulous example of a community joining together and supporting those in a vulnerable chapter of their lives, giving them a route out of homelessness.

Hugh Pym, BBC Broadcaster and Glass Door Volunteer

I was able to experience first-hand the excellent work of Glass Door when I visited the winter night shelter at Holy Trinity Catholic Church in Brook Green. An army of parish volunteers cooked and served a wonderful meal and then prepared the church hall for the guests who were sleeping there for the night. There was a great atmosphere of friendship and welcome. The guests were especially patient as I tried to serve up the desserts with mixed success. Most of all there was a tangible sense of our shared humanity and a desire to be there with each other and for each other.

Rt Rev John Wilson, Auxiliary Bishop of Westminster

Latest

Summer intern

Summer is a busy time for Glass Door: We're analysing data, producing reports and planning for our big fundraising event: the Sleep Out in the Square. All the while, services continue at the Chelsea Drop-in where we operate. Lend a hand and learn new skills.
Caroline Hillam, administrator

"What motivates me is knowing that I’ve made a difference. Working in such a close team, you’re able to follow the progress of the people we help – and that is incredibly rewarding."
Chief Operating Officer

Glass Door is on the search for a new COO. Do you have ability to lead a multidisciplinary team and the desire to make a tangible impact on the lives of men and women who often have nowhere else to turn?
Alicia Feetham, trusts and foundations manager

‘I’ve been really fortunate to see the impact of Glass Door’s work from different angles – as a volunteer, an overnight worker and as a member of the office team. I’m delighted now to be helping raise the vital funds we need to support those most in need.’

Sleep Out in the Square

5 October: Spend one night on the pavement to give someone else emergency shelter and support.

Provide support where it's needed most

Bring someone out of the cold today. Sign up to give a regular or one-off donation and make a life-changing gift to someone who would otherwise be sleeping on the street. Read more

Donate Fundraise

Sleep Out in the Square

5 October: Spend one night on the pavement to give someone else emergency shelter and support. Read more