Volunteer handbook & registration For volunteers Updated: 8 December 2021 This section is for our wonderful volunteers that have already been accepted into a volunteering role. Here you'll find the need-to-know for your volunteering, including the volunteer handbook which you must read before registering as a volunteer. (If you are looking to apply for a volunteering position, please see our list of available roles). Please: 1) Read the volunteer handbook (updated November 2021) 2) Register as a Glass Door volunteer Once you've read the volunteer handbook please register as a Glass Door volunteer Why we need you to register Even if you have volunteered before and have previously filled out the form, you will need to do so each winter season. This is the only way we have of knowing you have returned and are still actively volunteering. Glass Door needs to know who and how many people are volunteering at our services not only for health and safety but also for insurance purposes. We may use your information to contact you regarding volunteering matters, but please know we never share details with third parties except on exceptional circumstances. Registering also ensures you receive important updates and an invitation to our annual Glass Door Supporter Thank You event. Please ask if you have questions on anything covered. Further resources Glass Door Volunteering Policy Thank you Thank you for choosing to volunteer with Glass Door. You are are at the heart of our organisation.You make our services possible, and you’re Glass Door’s face in the local community. You provide a safe refuge to those who sorely need it, and your actions let people know they matter. With your warm welcome, you give people dignity. You are essential to everything that we do! And you make a difference. As two guests recently wrote in an anonymous feedback form: The volunteers always have a smile and a personal word for each of us. and From the bottom of my heart, many thanks for your help and support.