Volunteer Handbook & Registration Welcome to the Glass Door Volunteer Community! This section is dedicated to our amazing volunteers who have been accepted into a role with us. To get started, please: Read the Volunteer Handbook – it contains essential information about your role and what to expect. Watch our Safeguarding Video – this is a key part of ensuring a safe and supportive environment for everyone. Register as a Glass Door Volunteer using one of the two links below. Thank you for being part of the team – we’re so glad to have you on board! (If you are looking to apply for a volunteering position, please see our list of available roles) The volunteers always have a smile and a personal word for each of us. 1) Glass Door Volunteer Handbook Download the Volunteer Handbook 2) Safeguarding video 3) Register as a Glass Door volunteer Once you've read the Volunteer Handbook, please register as a volunteer: Other volunteering roles Why we ask you to register each winter Each winter, we ask our volunteers to register so we can accurately track who is supporting our services and how many people are involved. This helps us meet essential health, safety, and insurance requirements. Registration also ensures we can keep you informed with important updates about your volunteering role and extend an invitation to our annual Glass Door Supporter Thank You Event. Please be assured that your personal information is kept secure and is never shared with third parties. Further resources Glass Door Volunteering Policy Volunteer Toolkit Thank you for volunteering with Glass Door. Our volunteers are at the heart of our winter services and we couldn’t support our guests without you. Quote from former guest: From the bottom of my heart, many thanks for your help and support. Updated: November 2025 Manage Cookie Preferences