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RACHEL, shelter manager

I finish every winter absolutely exhausted but gutted that the night shelter season is over. After a week or two of rest I find myself counting the days till the shelters open again because I miss my Glass Door family so much.
Over 120 guests move into hotels

31 March 2020: Glass Door guests who had been staying in shelters over the winter are now in private London hotel rooms.
Housing Quality Network are fundraising to give others shelter and support

We are raising money to save and change the lives of people experiencing homelessness, because nobody should have to sleep on the streets, especially in this time of crisis.
COVID-19 Emergency Appeal

During this global public health pandemic, staying home is the best course of action. But what if you don't have a home? Support the appeal to give others a route off the streets.

About us

Guests find shelter in winter and year-round support to move beyond homelessness.
Things we need

Here are some ways to help.
Daytime support

Updated 25 March 2020: Due to the current pandemic, the majority of our partner drop-in centres are now closed.
Volunteer at a night shelter

Are shelters are currently closed. Please check our list of other opportunities.
Find Help

If you or someone you know is facing homelessness, here's how to access help.
Richmond shelters open

First shelters in Richmond launched.
Our partner venues

Venues, mainly churches of a different denominations, partner with Glass Door to host night shelters and and our day-time support services.
If we can't offer a space in the shelters today

Places in our emergency night shelter are limited. What do you do while waiting for a place to open up?
The problem

Central London has some of the biggest statistical differences between the richest and poorest residents. Unfortunately, demand for our services shows no signs of abating.
Sleep Out 2017 biggest yet

We did it! Thanks to everyone involved, more people will find shelter this winter.

COVID-19 Emergency Appeal

During this global public health pandemic, staying home is the best course of action. But what if you don't have a home? Support the appeal to give others a route off the streets. Read more

Donate