Our vision is a future where no one experiences homelessness in London. We offer advice, shelter and support with our community partners, helping people build a route out of homelessness.
Our services are open access – this means that anyone experiencing or at risk of homelessness can turn to Glass Door regardless of who they are or where they are from. Not all services are right for everyone, but no one will be turned away without an offer of support.
Year-round, people find advice and support to end their homelessness through trained caseworkers based at partnering drop-in centres. During the hard months of winter, Glass Door also provides emergency winter night shelter.
Guests find shelter in winter and year-round support to move beyond homelessness. Read more
Read our vision for 2025-2030 – focusing on providing shelter, advice, and advocacy to help people move on from homelessness for good over the next five years. Read more
Started in 1996, the charity has grown from being a local laundry and shower service to helping thousands of individuals in central and south-west London. Read more
