ABBAS BANDALI, data manager The numbers tell a really interesting story. The charity has grown steadily to meet a growing need, and we can show how our approach is working. Expand Abbas manages the waiting list for shelter, sorts out the IT for the office, and knows how to make a good pot of strong coffee. Recently described as the "beating heart of the charity", he has even been known to give rousing inspirational speeches. If anyone has a question about data protection, he's the one to ask.