ABBAS BANDALI, data manager

The numbers tell a really interesting story. The charity has grown steadily to meet a growing need, and we can show how our approach is working.

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AGNIESZKA NEPELSKA , caseworker

I know that dealing with the system can be frightening and overwhelming, so I decided to use my skills to help people who would otherwise have trouble on their own.

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ALICIA FEETHAM, trusts and foundations manager

I’ve been really fortunate to see the impact of Glass Door’s work from different angles – as a volunteer, an overnight worker and as a member of the office team. I’m delighted now to be helping raise the vital funds we need to support those most in need.

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ANNA YASSIN, migrant project coordinator

Everyone has the right to live with dignity and respect, and access to secure and stable housing are important components. We can and must do better as a society, but until then, Glass Door catches people that have fallen through the safety net.

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BOGUSLAW SZEWCZYK, senior caseworker

Glass Door services are open-access, meaning no one is excluded just because of where they are from or what their life may have been. Our guests are already on the margins, and if we don’t help them, no one will.

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CAROLINE HILLAM, communications and administration officer

What motivates me is knowing that I’ve made a difference. Working in such a close team, you’re able to follow the progress of the people we help – and that is incredibly rewarding.

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DENNIS SILKWOOD, fundraising manager

Seeing our staff and volunteers bring a sense of community to those who turn to Glass Door is a life-affirming experience. I look forward to sharing that message and getting to know the many individuals involved in supporting and enabling Glass Door's programs.

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EMMA O'SHEA, community support and administration officer

Glass Door's values really resonate with me. I knew I wanted to help make a difference within their team.

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GEOFF BALL, operations manager

What appeals to me most about Glass Door is that it is open to everyone. That allows us to support individuals who can't find help anywhere else.

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JAY BARNETT, employability coordinator

Glass Door focuses on the individual, not just the end result. We aim to help guests along their own path as they try to move beyond homelessness.

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LEWIS GATES, caseworker

My role is about going out to people and bringing the services they need to them. This job is never boring.

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LUCY ABRAHAM, chief operating officer

No one individual has the whole answer. But by drawing on everyone's expertise, together we can make a positive difference in people's lives.

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MELISSA KERSCHEN, senior communications manager

Behind every statistic on homelessness are men and women with complex stories. At Glass Door, we help them rewrite the next chapter.

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NEIL PARKINSON, senior caseworker

The people we support and their situations are so varied, interesting and stimulating that you cannot get bored. That probably explains why I’ve been at Glass Door for over ten years.

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PATRICIA CAZENAVE, caseworker

All my life I have been touched by other people's hard realities. No matter which country I was living in, there were always too many people not getting their share.

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