How to contact us and where to raise concerns or complaints We are registered as a data controller with the UK Information Commissioner's Office (ICO). Please know you have the right to complain directly to the ICO, which is an independent body responsible for making sure that organisations comply with all UK data protection laws including the Data Protection, Privacy and Electronic Communications Regulation 2020 (UK GDPR) and the Data Protection Act 2018 (DPA). The ICO also deals with concerns raised by members of the public about the way in which organisations look after personal information and deal with subject access requests. If you wish to contact them directly, they can be contacted by: Telephone: 0303 123 1113 By going online to: wwww.ico.org.uk/make-a-complaint You may also write to them: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Our data protection registration number is Z7870443. This website is owned and operated by Glass Door Homeless Charity. We are registered in England and Wales under registration number 1083203, and our office and principal place of business is at Glass Door Homeless Charity, Argon Mews, London, SW6 1BJ You can contact us by writing to the postal address given above, by using our website contact form, by email to [email protected] or by telephone on 020 7351 4948.