We use Microsoft Office 365 to store and hold all organisational data, Access UK (Charity CRM) to store all supporter data and In-Form (Salesforce) to manage our winter projects and record our guests’ personal data. These are both multi-tenant cloud services. This means that internal documents and information generated by us are stored in cloud services hosted within the European Economic Area (EEA).

However, in some limited cases, we may use data processors that process and/or store data outside of the EEA – for example, project planning software Monday.com for recruitment, payment processors such as Stripe or e-mailing companies like MailChimp.

In these cases, we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information, for example, by entering into a contract that includes prescribed clauses about the use of data, what safeguards may be in place and requesting proof of high-security levels.

In regard to personal data that you submit for publication through our website, you acknowledge that it will be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.