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  • World Refugee Day: Recognising the courage it takes to rebuild a life

    World Refugee Day: Recognising the courage it takes to rebuild a life

    This Refugee Week, we reflect on the theme of Courage and recognise the strength it takes to rebuild a life after displacement. Read more

  • NRPF and high support needs: Barriers to ending homelessness

    NRPF and high support needs: Barriers to ending homelessness

    In our latest frontline snapshot, we spotlight some of the biggest challenges our caseworkers faced over the winter shelter season. Read more

  • How we help women at Glass Door – Women's Month 2026

    How we help women at Glass Door – Women's Month 2026

    We’re kicking off Women’s Month 2026 with a blog spotlighting women’s homelessness and our services for women at Glass Door Homeless Charity. Read more

  • Barriers to ending homelessness: Digital exclusion and more

    Barriers to ending homelessness: Digital exclusion and more

    Learn about some of the current barriers our Caseworkers are facing when supporting guests into housing. Read more

  • World Refugee Day: Recognising the courage it takes to rebuild a life
  • NRPF and high support needs: Barriers to ending homelessness
  • How we help women at Glass Door – Women's Month 2026
  • Barriers to ending homelessness: Digital exclusion and more
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  2. Frontline Insights

Frontline Insights

World Refugee Day: Recognising the courage it takes to rebuild a life

World Refugee Day: Recognising the courage it takes to rebuild a life

This Refugee Week, we reflect on the theme of Courage and recognise the strength it takes to rebuild a life after displacement. Read more

Published: 20th June, 2026

Updated: 22nd June, 2026

NRPF and high support needs: Barriers to ending homelessness

NRPF and high support needs: Barriers to ending homelessness

In our latest frontline snapshot, we spotlight some of the biggest challenges our caseworkers faced over the winter shelter season. Read more

Published: 24th April, 2026

Updated: 8th May, 2026

How we help women at Glass Door – Women's Month 2026

How we help women at Glass Door – Women's Month 2026

We’re kicking off Women’s Month 2026 with a blog spotlighting women’s homelessness and our services for women at Glass Door Homeless Charity. Read more

Published: 2nd March, 2026

Barriers to ending homelessness: Digital exclusion and more

Barriers to ending homelessness: Digital exclusion and more

Learn about some of the current barriers our Caseworkers are facing when supporting guests into housing. Read more

Published: 14th January, 2026

Security issues and mould: Challenges our guests face in accommodation

Security issues and mould: Challenges our guests face in accommodation

Welcome to our fifth Quarterly Frontline Snapshot – this time spotlighting barriers our guests experience after they've been housed. Read more

Published: 30th September, 2025

Underfunded statutory services and more: Current barriers to ending homelessness

Underfunded statutory services and more: Current barriers to ending homelessness

We discuss three of the current barriers our Casework colleagues are facing when supporting guests facing homelessness into safe and stable accommodation. Read more

Published: 25th June, 2025

Updated: 11th September, 2025

New refugees need help to find secure housing

New refugees need help to find secure housing

Anna Yassin, Migrant Services and Advocacy Manager at the Glass Door Homeless Charity, writes about refugee homelessness and how to tackle it. Read more

Published: 22nd June, 2025

Updated: 11th September, 2025

The Migrant Project at Glass Door Homeless Charity

The Migrant Project at Glass Door Homeless Charity

Find out what the Migrant Project is and learn how we support migrants experiencing homelessness at Glass Door from Anna and Frances on the project team. Read more

Published: 20th June, 2025

Updated: 11th September, 2025

History of Casework at Glass Door: How we’ve evolved

History of Casework at Glass Door: How we’ve evolved

We spoke to Neil, our very first full-time caseworker, for our most recent blog on the history of casework at Glass Door Homeless Charity. Read more

Published: 20th May, 2025

Updated: 11th September, 2025

Current barriers to ending homelessness for our women guests – Women's Month 2025

Current barriers to ending homelessness for our women guests – Women's Month 2025

We're spotlighting the current barriers our Casework colleagues are facing when supporting women facing homelessness into safe and stable accommodation this winter. Read more

Published: 1st April, 2025

Updated: 11th September, 2025

Introducing our Women’s Casework Drop-in – Women's Month 2025

Introducing our Women’s Casework Drop-in – Women's Month 2025

To spotlight our weekly women's drop-in service, we chatted to the Glass Door caseworkers who run the drop-in, and to some of our wonderful drop-in volunteers. Read more

Published: 22nd March, 2025

Updated: 11th September, 2025

Acknowledging pregnant women experiencing homelessness - Women’s Month 2025

Acknowledging pregnant women experiencing homelessness - Women’s Month 2025

For Women's Month 2025, Senior Caseworker, Alice, writes about the pattern of pregnant women experiencing homelessness at our winter night shelters. Read more

Published: 15th March, 2025

Updated: 11th September, 2025

Reflecting on Women’s Homelessness: International Women's Day 2025

Reflecting on Women’s Homelessness: International Women's Day 2025

To mark International Women’s Day 2025, Anna Yassin, our Migrant Services & Advocacy Manager, reflects on the importance of offering safe, inclusive spaces for women experiencing homelessness. Read more

Published: 8th March, 2025

Updated: 11th September, 2025

Pensioners failed by the benefits system, and more: Current barriers to ending homelessness

Pensioners failed by the benefits system, and more: Current barriers to ending homelessness

Welcome to our second Quarterly Frontline Snapshot – highlighting current barriers to securing safe and stable accommodation for guests experiencing or at risk of homelessness this winter. Read more

Published: 9th December, 2024

Updated: 11th September, 2025

Author: Faye Guy

World Homeless Day: The Intersection of Mental Health and Homelessness

World Homeless Day: The Intersection of Mental Health and Homelessness

It’s World Homeless Day and World Mental Health Day, so we’re talking about the intersection of homelessness and mental health in the UK. Read more

Published: 10th October, 2024

Updated: 11th September, 2025

Quarterly Frontline Snapshot: Barriers to ending homelessness - September 2024

Quarterly Frontline Snapshot: Barriers to ending homelessness - September 2024

A snapshot of some of the barriers our caseworkers have seen guests facing, and what we think can be done to reduce them. Read more

Published: 26th September, 2024

Updated: 11th September, 2025

Author: Daniel Lewis

The system is failing victims of illegal evictions: Lewis

The system is failing victims of illegal evictions: Lewis

Lewis, one of our Senior Caseworkers, sheds light on an experience he had of supporting a guest with an illegal eviction and advocating on his behalf – and what change he’d like to see in London. Read more

Published: 9th August, 2024

Updated: 11th September, 2025

2023 Women's Census shows women are still under-counted in rough sleeping figures

2023 Women's Census shows women are still under-counted in rough sleeping figures

The second women's rough sleeping census echoes the findings of the first, highlighting the continuing disparity between official statistics of women’s homelessness and the reality of their experiences. Read more

Published: 21st June, 2024

Updated: 11th September, 2025

World Refugee Day 2024

World Refugee Day 2024

The theme for Refugee Week 2024 is ‘Our Home’. This can mean different things to people. For many of our guests at Glass Door, ‘Home’ is forged in the community of support provided on their route out of homelessness, to a place of refuge, a place of safety. Read more

Published: 20th June, 2024

Updated: 11th September, 2025

The challenges facing women guests this winter

The challenges facing women guests this winter

Alice, our Multiple Disadvantage Caseworker, discusses the challenges facing women guests she has been supporting this winter. Read more

Published: 13th March, 2024

Updated: 11th September, 2025

Women’s Services at Glass Door

Women’s Services at Glass Door

To mark International Women’s Day 2024, Anna Yassin, our Migrant Services & Advocacy Manager, reflects on the development of women’s services at Glass Door. Read more

Published: 7th March, 2024

Updated: 11th September, 2025

The age group that is slipping through the net

The age group that is slipping through the net

We have noticed a worrying increase in homelessness among 18-34 year olds. Read our latest dig into the factors contributing to this rise. Read more

Published: 27th February, 2024

Updated: 11th September, 2025

The Illegal Migration Bill and Homelessness

The Illegal Migration Bill and Homelessness

The Illegal Migration Bill risks increasing homelessness, destitution, and exploitation in a vulnerable population without recourse to justice. Read more

Published: 15th June, 2023

Updated: 28th May, 2025

Author: Daniel Lewis

What has changed since the Homelessness Reduction Act 2017: Neil

What has changed since the Homelessness Reduction Act 2017: Neil

Neil, Co-Head of Casework, has been working at Glass Door for 16 years and has seen various changes in the homelessness sector during that time. Here, he talks to us about what has and hasn’t changed in the 5 years since the Homelessness Reduction Act was enacted. Read more

Published: 16th May, 2023

Updated: 11th September, 2025

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Latest

  • Marketing Officer

    Marketing Officer

    This is an exciting role within the Communications Team at Glass Door Homeless Charity. The Marketing Officer will lead on the creation and delivery of multi‑channel marketing campaigns that drive engagement, help generate vital income and maximise impact across our Communication and Fundraising activities.

  • London rough sleeping in near record levels

    London rough sleeping in near record levels

    Between April 2025 and March 2026, outreach teams in London recorded 12,938 people sleeping rough.

  • A collection of guest stories: Migrant homelessness

    A collection of guest stories: Migrant homelessness

    We're spotlighting the experiences of three guests who are also migrants, Asma, Ravi and Ikenna.

  • Sleep Out 2026: Wake up on World Homeless Day

    Sleep Out 2026: Wake up on World Homeless Day

    Join us for Sleep Out 2026 on Friday 9th October at Duke of York Square, Chelsea!

Most read

  • Get advice and support with homelessness

    Get advice and support with homelessness

    If you or someone you know is experiencing or facing homelessness, visit one of our partner day centres to speak with a Caseworker, and to access food, laundry services and more.

  • Emergency Winter Night Shelters

    Emergency Winter Night Shelters

    We run three emergency night shelter circuits during winter, serving approximately 105 guests each night in West and South West London.

  • What we do

    What we do

    Guests find shelter in winter and year-round support to move beyond homelessness.

  • Homelessness in London

    Homelessness in London

    Find out more about homelessness in London.

  • Things we need

    Things we need

    We need different items throughout the year. Find out what items we particularly need right now.

  • Support people experiencing homelessness

    Support people experiencing homelessness

    Join us in working towards a future where no one has to sleep on the streets of London. Your donation can make a real difference in the lives of those experiencing homelessness.

  • Contact us

    Contact us

    Get in touch with the Glass Door team

  • How to make a StreetLink referral

    How to make a StreetLink referral

    Find out to make a Street Link referral for someone sleeping rough to help them get support from local services.

  • Meet our team

    Meet our team

    Meet Glass Door's staff team

  • Volunteer Handbook & Registration

    Read our Volunteer Handbook and register as a Glass Door volunteer

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Glass Door Homeless Charity,

Argon House, Argon Mews
London, SW6 1BJ

Limited Company No. 3950659
Registered Charity No. 1083203
(England and Wales)

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