Mission

We partner with churches to provide shelter and support, because no one should have to sleep on the streets of London.

We exist to support people who are homeless and whom no one else can or will help. We aim to bring practical and emotional support and some stability to help people get back on their feet.

Vision

Our vision is a future where no one has to sleep on the streets of London. 

Values

The ethos of Glass Door has always been that we are open to all. We only ask that our guests follow a few simple rules. 

People in need do not need to fill out lots of forms or show they meet various eligibility criteria to access our services. This means we can provide a safety net for those who cannot navigate the bureaucratic process--as many struggle to do.

We welcome people as guests, rather than as ‘clients' or 'service users’. We offer respect and the idea that all people have dignity and value.

Our open-access policy allows us time and space to develop relationships and trust.  We have found this to be a crucial element that has helped our guests reintegrate back into society.

Although our services are made possible by churches and church volunteers, we do not proselytise, and people of all faiths or none are welcome.