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  • Mission, vision and values
  1. Who we are
  2. Mission, vision and values

Mission, vision and values

At Glass Door we believe in compassion and shared responsibility. Working together, we are saving lives and providing routes out of homelessness.

Mission

We partner with churches and community centres to provide shelter and support, because no one should have to sleep on the streets of London.

We exist to support people who are homeless and whom no one else can or will help. We aim to bring practical and emotional support and some stability to help people get back on their feet.

Vision

Our vision is a future where no one has to sleep on the streets of London. 

Values

  • We are welcoming.
  • We are open to all, without prejudice.
  • We are compassionate.
  • We believe individuals can turn their lives around.
  • We know we can have a bigger impact when we work together.

Our services and shelters have always been open to all. People in need do not need to fill out lots of forms or show they meet various eligibility criteria to access our services. This means we can provide a safety net for those who cannot navigate the bureaucratic process--as many struggle to do. We only ask that our guests follow a few simple rules. 

We welcome people as guests, rather than as ‘clients' or 'service users’. We offer respect and the idea that all people have dignity and value.

Our open-access policy allows us time and space to develop relationships and trust.  We have found this to be a crucial element that has helped our guests reintegrate back into society.

Although our services are made possible by churches and church volunteers, we do not proselytise, and people⁠—guests, volunteers and staff members⁠—of all faiths or none are welcome.

Published: 23rd May, 2017

Updated: 24th August, 2020

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Latest

  • BETHANY, finance and administration assistant

    I love knowing that the job I do makes a difference. At Glass Door, we see the direct impact of our work on the lives of those affected by homelessness every day.

  • Rachel Silvey's fundraising page

    Rachel Silvey's fundraising page

    On the 19th September I will be cycling from London to Brighton for Glass Door, to help individuals in our community find shelter and support when they need it most.

  • London to Brighton cycle team 2021

    London to Brighton cycle team 2021

    To support an individual or a team, please donate on the participant's appeal page, which you can search for online. Donate here to support someone who doesn't have a fundraising page or if you would like to support all taking part.

  • Fundraising manager - events, corporate and community

    Fundraising manager - events, corporate and community

    Use your fundraising talents to help create a future where no one has to sleep on the streets of London. Apply by 19 April.

Most read

  • About us

    About us

    Guests find shelter in winter and year-round support to move beyond homelessness.

  • Things we need

    Things we need

    Here are some things that Glass Door and our partner organisations need.

  • Daytime support

    Daytime support

    Where to find support if you are affected by homelessness during they daytime. Find advice, meals and more.

  • How Glass Door can help

    How Glass Door can help

    If you or someone you know is facing homelessness, here's an overview of services and how to access them.

  • Richmond shelters open

    Richmond shelters open

    First shelters in Richmond launched.

  • Our partner venues

    Our partner venues

    Venues, mainly churches of a different denominations, partner with Glass Door to host night shelters and and our day-time support services.

  • If we can't offer a space in the shelters today

    If we can't offer a space in the shelters today

    Places in our emergency night shelter are limited. What do you do while waiting for a place to open up?

  • The problem

    The problem

    Central London has some of the biggest statistical differences between the richest and poorest residents. Unfortunately, demand for our services shows no signs of abating.

  • Sleep Out 2017 biggest yet

    Sleep Out 2017 biggest yet

    We did it! Thanks to everyone involved, more people will find shelter this winter.

  • Our impact

    Our night shelters save lives, and our support programmes change lives.

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Glass Door Homeless Charity
155a Kings Road,
London SW3 5TX

Call: 020 7351 4948

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Limited Company No. 3950659
Registered Charity No. 1083203
(England and Wales)

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