09. I’m transgender/non-binary. Can I still go to the shelters/hostels? We are currently doing our best to make the shelters as trans and non-binary inclusive as possible. Be aware that our shelters are currently split into a men’s area and a women’s area and only some venues have a third space. Be sure to include in your application where you would prefer to sleep and inform our staff if you have any additional needs. Our caseworkers can also signpost and refer you to specialised LGBTQ services, if appropriate. Please note that due to COVID-19 our shelters are not currently running, we are running hostels instead. Our hostels have single-occupancy rooms so you wouldn't be in a shared space. However, we do have separate floors for men and women, so please let staff know your preference for where you will stay.