02. What can the caseworkers help me with?

Caseworkers can help you build a route on from homelessness. You can speak to a caseworker at one of our partner day centres. Here is a list of some of the things our caseworkers help with, it’s still best to ask our caseworkers if they can assist you with your specific situation.  

• Finding accommodation, through the council or privately  
• Accessing our hostel service
• Employment 
• Training  
• Creating a CV 
• Accessing benefits 

• Opening a bank account 
• Obtaining a National Insurance Number 
• Immigration (including EU Settlement) 
• Replacing ID, identification documents 

• Accessing healthcare 
• Resolving debt 
• Reconnecting to your country of origin 
• Accessing specialist support (e.g. mental health, gambling, substance use, trafficking, or modern slavery)