Glass Door partners with churches and community centres to give shelter and support, because no one should have to sleep on the streets of London.

Our guests' stories title

Our Guests' Stories

How Glass Door can help

If you or someone you know is facing homelessness, get in touch with us to access our services, which include tailored advice and support from our caseworkers and our emergency winter night shelters.



Aspen's Story

Aspen was living in a squat in Tooting which was unsafe and having a negative impact on their mental health when they found out about Glass Door.


Author: Faye Guy

Elaine's Story

When the turmoil in her relationship caused her health to deteriorate and she suffered a stroke, Elaine had nowhere to go, and no idea who to reach out to.


Author: Faye Guy

Vincent's Story

Vincent is a survivor of modern slavery and human trafficking, and found safety by working with a Glass Door caseworker.


Author: Faye Guy

Our impact

  • 1787
    individuals supported during 2022-2023
  • 294
    guests moved off the streets and into housing
  • 293
    provided with emergency shelter in the winter 

Find out more

Our Latest News

  • Why Londoners need the Renters (Reform) Bill

    After spending months in limbo, the Renters (Reform) Bill recently had its Second Reading (the first time MPs can debate a bill in Parliament) and has just entered the committee stage, in which it will be examined in detail. Its final fate is unknown, but we thought that now might be a good time to explain Glass Door’s perspective on the bill. Read more

  • Homelessness is not a lifestyle choice

    Glass Door has a clear response to the Home Secretary’s recent comments: Homelessness is not a lifestyle choice, but something that could happen to any of us. Read more

  • Our Winter Emergency Night Shelters - A Night In The Shelter

    Glass Door has been running our Winter Night Shelters for over 20 years, and they are an important part of the support we offer those experiencing homelessness. Across three South West London boroughs, a network of churches and community venues, along with a dedicated team of shelter staff, caseworkers and volunteers provide vital support to people rough sleeping in the coldest months. Read more

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