27 March update: The government has now committed to housing people who are homeless in hotels across London. On Monday 23 March, the majority of Glass Door shelter guests moved into London hotels, allowing them a safe place to self-isolate. The remaining guests moved in over the course of this week, and our shelters are now closed.
We will continue to offer casework services to guests whilst they stay in hotels. We are also supporting new individuals who come to us without shelter and will continue to advocate on behalf of all who need a safe place to self-isolate.
Thank you to all our partners, volunteers, staff and supporters for making this possible.
Please see the sections below for further assistance.
Places in our emergency night shelter are limited. What do you do while waiting for a place to open up? Read more
How the waiting list works and what to expect once offered a place in the shelters. Read more