Shelter

27 March update: The government has now committed to housing people who are homeless in hotels across London. On Monday 23 March, the majority of Glass Door shelter guests moved into London hotels, allowing them a safe place to self-isolate. The remaining guests moved in over the course of this week, and our shelters are now closed.

We will continue to offer casework services to guests whilst they stay in hotels. We are also supporting new individuals who come to us without shelter and will continue to advocate on behalf of all who need a safe place to self-isolate.

Thank you to all our partners, volunteers, staff and supporters for making this possible.

Please see the sections below for further assistance.

If we can't offer a space in the shelters today

Places in our emergency night shelter are limited. What do you do while waiting for a place to open up? Read more

What to expect

How the waiting list works and what to expect once offered a place in the shelters. Read more

Latest

RACHEL, shelter manager

I finish every winter absolutely exhausted but gutted that the night shelter season is over. After a week or two of rest I find myself counting the days till the shelters open again because I miss my Glass Door family so much.
Over 120 guests move into hotels

31 March 2020: Glass Door guests who had been staying in shelters over the winter are now in private London hotel rooms.
Housing Quality Network are fundraising to give others shelter and support

We are raising money to save and change the lives of people experiencing homelessness, because nobody should have to sleep on the streets, especially in this time of crisis.
COVID-19 Emergency Appeal

During this global public health pandemic, staying home is the best course of action. But what if you don't have a home? Support the appeal to give others a route off the streets.

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About us

Guests find shelter in winter and year-round support to move beyond homelessness.
Things we need

Here are some ways to help.
Daytime support

Updated 25 March 2020: Due to the current pandemic, the majority of our partner drop-in centres are now closed.
Volunteer at a night shelter

Are shelters are currently closed. Please check our list of other opportunities.
Find Help

If you or someone you know is facing homelessness, here's how to access help.
Richmond shelters open

First shelters in Richmond launched.
Our partner venues

Venues, mainly churches of a different denominations, partner with Glass Door to host night shelters and and our day-time support services.
If we can't offer a space in the shelters today

Places in our emergency night shelter are limited. What do you do while waiting for a place to open up?
The problem

Central London has some of the biggest statistical differences between the richest and poorest residents. Unfortunately, demand for our services shows no signs of abating.
Sleep Out 2017 biggest yet

We did it! Thanks to everyone involved, more people will find shelter this winter.

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Bake Sale challenge events community fundraising Concert Eddie Fundraising activity fundraising event fundraising in aid of event Glass Door going green Recital Round Hill Capital Royal Parks Half Marathon Royal Parks Half Marathon 2020 Sleep Out Windsor and Eton half

COVID-19 Emergency Appeal

During this global public health pandemic, staying home is the best course of action. But what if you don't have a home? Support the appeal to give others a route off the streets. Read more