30 November update: We are not currently accepting new referrals for our hostel waiting list.
This winter, Glass Door has paused our emergency church-based shelter service. New government guidelines advise against rotating shelters, which is the model used by Glass Door in previous winters.
Instead, we launched a new service on 16 November to provide individual rooms in hostel-like accommodations for those in need of a safe place to sleep. Up to 92 guests can now find a safe place to stay 24 hours a day, seven days a week with all meals provided.
We are working with a number of partners to help identify individuals who would be suitable for this service.
When the waiting list is open, individuals in need of support can access this service directly by attending a partner drop-in and speak to a Glass Door caseworker.
Spaces are limited and not everyone will be suitable for this service.
Those in need of a hot meal can register for our dinner service and access support through partner day centres.
Service Hotline: 0208 0166 838
If you or someone you know is affected by homelessness, call the hotline to find out how Glass Door can help.
Places in our emergency night shelter are limited. What do you do while waiting for a place to open up? Read more