Below please find links to information and forms you may find useful. 

The essentials | Registering volunteers | Expenses | Food donations | Hair cutting service | Fortnightly updates | Volunteers soughtVolunteers available | Recycling tipsContact us | THANK YOU 

The essentials

Registering volunteers


Receiving food donations

NEW: We have a good supply of tinned tomatoes and pasta in storage. Please get in touch with Geoff (details below) if you would like us to supply these items.

NEW: Caravan Bakery have kindly offered to extend their donations to other local shelters in Richmond (they currently supply Sunday night's Teddington shelter). Download information here

Please know there is no expectation that you source food donations for your shelter, but we are of course happy for you to supplement what you buy and have reimbursed with items given as donations. 

  • Food Safety and Hygiene Courses: If you are looking to bring your kitchen up to the standards expected by organisations that deliver food to charities, these courses can give you guidance.

IF you are looking to arrange for food donations, please know we have worked with the following organisations: 

  • Fare Share
  • City Harvest London
  • Felix Project
  • Other places to try:
    • Your local bakery: Gail's, L'Eto, Hummingbird Cafe, Pret, Eat and others have been known to be generous.
    • Franco Manco Pizza has also organised donations in the past via [email protected]
  • if you would like a letter acknowledging your relationship to the charity, let [email protected] know. Please let us know about resulting donations so we can send a letter and/or certificate of thanks.

Hair-cutting service available

Sam from Crew Experience has a mobile hair cutting van and would like to offer haircuts, hair washes and beard trims to guests before shelters open (6-8pm). We have seen his liability insurance and the services have been well received in various locations so far. He can be contacted at [email protected] if you would like to ask about arranging a visit to your shelter. (note: The van is large and needs a direct electrical supply.)

Please note hair-cutting services are available from Greenlight on a fortnightly basis at Queen's Gate for guests of the K&C and H&F circuits.

Fortnightly updates

Please remember any identifying details of guests you are able to ascertain must remain confidential.

Volunteers sought

Anyone interested in volunteering outside of shelter season should be sure to take a look at the list of volunteering opportunities found on our website.

Volunteers available

We constantly have individuals requesting to volunteer in the night shelter. If you have a need for individuals, let us know. We would be happy to send individuals your way. 

Richmond: Missy Nemeth, the Duke of Edinburgh volunteer coordinator for the Vineyard Community Centre in Richmond, has been in touch to see if any of the shelters would be interested in using pupil volunteers to help with shelter and/or food prep. If your organisation should need volunteers, please let Missy know at [email protected] 07990744227.

Wandsworth: A member the congregation at Ascension Balham (whose own volunteer team is already oversubscribed) has links with several people who are wanting to volunteer at a night shelter. If you would like to be put in touch with him, contact Emma, whose details are below.  

Recycling tips

Top tip from one of the shelter teams: "During the teas and coffees time before 8pm, we started writing the names of the guests on the cups so we'd promote re-use and recycling instead of throwing too much plastic. There's no harm and it helps with conversations and changing attitudes towards plastic use among all involved." 

Contact Us

Please do not hesitate to pick up the phone and call anyone in the office if there's something we can do for you. 

Office staff direct dial numbers / emails: 

Shelter staff mobile phones

The staff member on duty can be contacted 6pm - 6am on the following mobile numbers: 

  • Hammersmith and Fulham:  Will (M-F) & Sergiu (Sat-Sun) 07563760719
  • Kensington and Chelsea: Steve (M-W), Geoff (Th-F), Bruce (Sat-Sun) 07933797513
  • Wandsworth: Ben (T-F), Abiola (Sat-M) 07933706254
  • Richmond: Aga (Sun-Mon), Keith (T-Sat) 07934535606


We can't say it enough: Thank You for all that you do. You are our face in the community, and you make our night shelter services possible. We are extremely grateful for your commitment and hard work.