Below please find links to information and forms you may find useful. 

The Essentials | Registering volunteers | Expenses | Food donations | Fortnightly updates | Contact us | THANK YOU 

The Essentials

Registering volunteers


Receiving food donations

Please know there is no expectation that you source food donations for your shelter, but we are of course happy for you to supplement what you buy and have reimbursed with items given as donations. 

  • Food Safety and Hygiene Courses: If you are looking to bring your kitchen up to the standards expected by organisations that deliver food to charities, these courses can give you guidance.

IF you are looking to arrange for food donations, please know we have worked with the following organisations: 

  • Fare Share
  • City Harvest London
  • Felix Project
  • Other places to try:
    • Aldi (giving food away over Christmas) - "If you’re a regional or national charity that could benefit, please contact [email protected] before 18th November to apply, including: organisation name, charity number if applicable, organisation focus, contact details and the postcode of your three nearest Aldi stores."
    • Your local bakery
  • if you would like a letter acknowledging your relationship to the charity, let [email protected] know. 

Fortnightly updates

Contact Us

Please do not hesitate to pick up the phone and call anyone in the office if there's something we can do for you. 

Office staff direct dial numbers / emails: 

Shelter staff mobile phones

The staff member on duty can be contacted 6pm - 6am on the following mobile numbers: 

  • Hammersmith and Fulham:  Will (M-F) & Sergiu (Sat-Sun) 07563760719
  • Kensington and Chelsea: Steve (M-W), Geoff (Th-F), Bruce (Sat-Sun) 07933797513
  • Wandsworth: Ben (T-Sat), Abiola (Sun-M) 07933706254
  • Richmond: Aga (Sat-T), Keith (W-F) 07934535606


We can't say it enough: Thank You for all that you do. You are our face in the community, and you make our night shelter services possible. We are extremely grateful for your commitment and hard work.