David's poor English skills made it hard for him to navigate the system and he ended up sleeping on the streets. Glass Door caseworker Patricia helped him turn his life around. Read more
42-year-old James was street homeless for two years following the death of his mother, who cared for him for most of his adult life. Read more
Bianca, a victim of human trafficking and modern slavery, found Glass Door after a period of sleeping on the streets. Read more
Adam had been homeless for almost a decade before connecting with caseworker Peter at Glass Door's community dinner service. Read more
Our shelters and support services are open to all, space provided.
The stories and case studies here give some background on some of the people who have sought shelter and support with us. Our team have found permanent housing solutions for some guests, but sometimes individuals need on-going, committed support.
Shortly after finishing her degree, 23-year-old Ella suffered a family breakdown. At Glass Door, "everything felt secure. I was finally safe." Read more
Ex-army Captain Freddie slept on buses or in doorways for six months after losing his job in the pandemic and his wife to cancer. Read more
Louisa turned to Glass Door when she lost her job due to the pandemic. Her caseworker realised she also needed help leaving an abusive relationship. Read more
Aisha became homeless after fleeing war, exploitation and harassment. Now she has a new start. Read more
After losing her job, Jasmin's landlord tried to illegally evict her. Glass Door stepped in to make sure she didn't become homeless. Read more
Caseworker Michelle helped Hasen find housing with the council and the mental strength to carry on after a bereavement in his family. Read more
Lisa developed a chronic illness at 21 which made it difficult for her to work. After finding shelter with Glass Door, she is now self-isolating in a hotel . Read more
Update: Anthony and Nicole have been moved from the hotel they were put into during the "Everyone In" scheme and are now in a flat of their own. Read more
Jimmy has been in the UK for 18 years but is not eligible for any assistance from the state. He was homeless until he found Glass Door. Read more
Nancy was one of 123 Glass Door shelter guests who moved into a hotel to self-isolate last month. She tells us what this means to her. Read more
After travelling to London to be near his daughter, Mihai ended up sleeping rough. Now he is re-training as a security officer. Read more
Despite being homeless, Robert found a job as a chef. But without stable accommodation, he risked losing it all again. Read more
“Casper” couldn't receive the lung operation he needed without a legitimate address where he could recover. Read more
Armando almost became homeless after his father passed away. "Without Boguslaw ... I’d probably be on the street." Read more
When Georgie started a new job, she was in debt and had nowhere to stay. Now she’s living in East London pursuing her career as a violinist. Read more
Pregnant and homeless, Glass Door helped Martha find shelter and legal support. Now she's in temporary housing waiting for a verdict. Read more
Marius became homeless after a robbery left him with nothing. With the support of Glass Door and others, he's returned to "a normal life". Read more
Jose was working two jobs when he became homeless. Holding onto these jobs became a challenge while sleeping rough at a local cemetery. Read more
Andrew, a talented magician, receives ongoing support from Glass Door to maintain his tenancy. Read more
Darcy became homeless after her employer laid off thousands of employees. Glass Door helped Darcy get back on her feet. Read more