Aspen was living in a squat in Tooting which was unsafe and having a negative impact on their mental health when they found out about Glass Door. Read more
When the turmoil in her relationship caused her health to deteriorate and she suffered a stroke, Elaine had nowhere to go, and no idea who to reach out to. Read more
Vincent is a survivor of modern slavery and human trafficking, and found safety by working with a Glass Door caseworker. Read more
Sofia found Glass Door through some good friends, and was able to find financial support and access mental health services by working with one of our caseworkers, Gemma. Read more
Our shelters and support services are open to all, space provided.
The stories and case studies here give some background on some of the people who have sought shelter and support with us. Our team have found permanent housing solutions for some guests, but sometimes individuals need on-going, committed support.
Frank, 69 years-old, has lived most of his adult life in the comfort of long-term, co-habiting relationships. Following a family argument, he became homeless. Andrew helped him turn his life around. Read more
Will used to teach arts and crafts at a community centre for people affected by homelessness. When the funding was cut he became homeless himself. Read more
David's poor English skills made it hard for him to navigate the system and he ended up sleeping on the streets. Glass Door caseworker Patricia helped him turn his life around. Read more
42-year-old James was street homeless for two years following the death of his mother, who cared for him for most of his adult life. Read more
Bianca, a victim of human trafficking and modern slavery, found Glass Door after a period of sleeping on the streets. Read more
Adam had been homeless for almost a decade before connecting with caseworker Peter at Glass Door's community dinner service. Read more
Shortly after finishing her degree, 23-year-old Ella suffered a family breakdown. At Glass Door, "everything felt secure. I was finally safe." Read more
Ex-army Captain Freddie slept on buses or in doorways for six months after losing his job in the pandemic and his wife to cancer. Read more
Louisa turned to Glass Door when she lost her job due to the pandemic. Her caseworker realised she also needed help leaving an abusive relationship. Read more
Aisha became homeless after fleeing war, exploitation and harassment. Now she has a new start. Read more
After losing her job, Jasmin's landlord tried to illegally evict her. Glass Door stepped in to make sure she didn't become homeless. Read more
Caseworker Michelle helped Hasen find housing with the council and the mental strength to carry on after a bereavement in his family. Read more
Lisa developed a chronic illness at 21 which made it difficult for her to work. After finding shelter with Glass Door, she is now self-isolating in a hotel . Read more
Update: Anthony and Nicole have been moved from the hotel they were put into during the "Everyone In" scheme and are now in a flat of their own. Read more
Jimmy has been in the UK for 18 years but is not eligible for any assistance from the state. He was homeless until he found Glass Door. Read more
Nancy was one of 123 Glass Door shelter guests who moved into a hotel to self-isolate last month. She tells us what this means to her. Read more
After travelling to London to be near his daughter, Mihai ended up sleeping rough. Now he is re-training as a security officer. Read more
Despite being homeless, Robert found a job as a chef. But without stable accommodation, he risked losing it all again. Read more
“Casper” couldn't receive the lung operation he needed without a legitimate address where he could recover. Read more
Armando almost became homeless after his father passed away. "Without Boguslaw ... I’d probably be on the street." Read more
