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24 January 2020

Robert* went through a difficult period last year and lost everything, including his home.  A chef in his late 30s, he then found work at a restaurant. But without a stable place to stay, he was in danger of falling backwards again.

Robert turned to Glass Door in November 2019, shortly after the shelters opened for the winter. He was determined to keep his new job as a chef, but the late restaurant hours were not compatible with shelter closing times. Robert had to prioritise his work, and he began missing nights in the shelter.

Glass Door caseworker Alex spoke to Robert about the situation and offered to help. Alex and Robert found a hostel close to Robert’s work and Glass Door supported him to stay there. This meant he was able to stay clean and properly rest when he wasn’t working. 

It was a turning point, Robert says, adding:

Glass Door saved my life.

Now Robert is on his way to ending his chapter of homelessness. Alex helped him open a new bank account so that he can access his wages and start saving. Glass Door is now supporting Robert to find accommodation in the private rented sector.

Caseworker Alex

Alex says:

I’m hopeful he will find a real home very soon.



*Robert’s name has been changed and a representative photo used to protect his privacy.

To provide support to people like Robert and make a long-term difference in the life of someone affected by homelessness, consider making a donation